Privacy Policy

Effective Date: May 6, 2026 · Last Updated: May 6, 2026

JSTFYD (“JSTFYD,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your information. This Privacy Policy explains how we collect, use, disclose, process, and safeguard information when you access or use our website, software, applications, integrations, and related services (collectively, the “Services”).

By using the Services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

A. Information You Provide

When you use the Services, you may provide:

• Name
• Company information
• Email address
• Phone number
• Billing information
• Login credentials
• Uploaded estimates, invoices, reports, emails, photos, documents, and claim-related materials
• Communications sent through the platform
• Support requests and customer service interactions

B. Automatically Collected Information

We may automatically collect:

• IP address
• Browser type
• Device identifiers
• Operating system
• Usage activity
• Log files
• Session data
• Cookies and similar technologies
• Interaction data within the platform

C. Information from Third Parties

We may receive information from:

• Integrated email providers
• Estimating platforms
• CRM systems
• Cloud storage providers
• Payment processors
• Authentication providers
• Analytics providers
• Other integrations authorized by you

2. How We Use Information

We may use collected information to:

• Provide and operate the Services
• Authenticate users
• Analyze estimates and uploaded documents
• Generate AI-assisted outputs
• Improve platform performance and functionality
• Process payments and subscriptions
• Respond to support requests
• Monitor platform security and prevent fraud
• Conduct analytics and research
• Develop new features
• Communicate with users
• Comply with legal obligations
• Enforce our Terms of Use

3. AI Processing & Automated Analysis

Certain information you upload may be processed using artificial intelligence, machine learning systems, or third-party AI providers in order to:

• Analyze estimates
• Compare claim documents
• Draft suggested communications
• Surface code references and standards
• Generate reports and recommendations

You acknowledge that uploaded information may be transmitted to third-party AI service providers solely for purposes related to providing the Services.

JSTFYD does not guarantee that AI-generated outputs are accurate, complete, or suitable for any particular purpose.

4. How We Share Information

We may share information with:

A. Service Providers

Third-party vendors and contractors that help operate the Services, including:

• Cloud hosting providers
• AI infrastructure providers
• Payment processors
• Analytics providers
• Email delivery systems
• Security vendors
• Customer support tools

These providers are authorized to use information only as necessary to provide services to JSTFYD.

B. Legal Compliance & Protection

We may disclose information if reasonably necessary to:

• Comply with laws or legal requests
• Enforce agreements
• Protect rights, users, or property
• Prevent fraud or abuse
• Respond to government requests
• Address security or technical issues

C. With Your Authorization

We may share information with third parties when you direct or authorize us to do so.

5. Data Retention

We retain information for as long as reasonably necessary to:

• Provide the Services
• Maintain business operations
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

We may retain backup copies or archived records where legally or operationally necessary.

6. Data Security

We implement commercially reasonable administrative, technical, and organizational safeguards designed to protect information.

However, no method of electronic transmission or storage is completely secure. Accordingly, JSTFYD cannot guarantee absolute security.

Users are responsible for:

• Maintaining secure passwords
• Restricting unauthorized account access
• Protecting devices and credentials

7. Cookies & Tracking Technologies

We may use:

• Cookies
• Pixels
• Local storage
• Analytics tools
• Session identifiers

to improve user experience, analyze usage, and support platform functionality.

You may adjust browser settings to refuse certain cookies, though some Services may not function properly.

8. Third-Party Services & Integrations

The Services may integrate with third-party platforms and software.

JSTFYD is not responsible for:

• Third-party privacy practices
• External websites or services
• Data handling by integrated providers

Your use of third-party services is governed by their respective policies and terms.

9. Your Rights & Choices

Depending on your jurisdiction, you may have rights to:

• Access personal information
• Correct inaccurate information
• Request deletion
• Object to certain processing
• Withdraw consent
• Request data portability

To exercise rights requests, contact us using the information below.

We may require identity verification before processing certain requests.

10. California Privacy Rights

If applicable under California law, California residents may have additional rights regarding:

• Categories of personal information collected
• Sources of information
• Business purposes for collection
• Third-party disclosures

JSTFYD does not sell personal information as traditionally defined under California privacy laws.

11. International Users

If you access the Services from outside the United States, you acknowledge that your information may be transferred to and processed in the United States or other jurisdictions where privacy laws may differ.

12. Children’s Privacy

The Services are not intended for individuals under the age of 18.

We do not knowingly collect personal information from children.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Updated versions become effective upon posting. Continued use of the Services after updates constitutes acceptance of the revised policy.

14. Contact Information

For privacy-related questions or requests, contact:

JSTFYD
475 E 115th Ave Unit 6, Northglenn, CO 80234
Info@JSTFYD.com
720-919-4500
www.JSTFYD.com

Important Industry & Platform Disclaimer

JSTFYD operates as a software and workflow automation platform for claim support, estimate analysis, and communication assistance.

Users remain solely responsible for:

• Reviewing all outputs
• Verifying compliance with applicable laws and regulations
• Maintaining required licenses
• Ensuring accuracy of submitted materials
• Determining appropriate business and claim practices

JSTFYD does not provide legal advice, public adjusting services, engineering services, or insurance coverage determinations unless expressly stated in a separate written agreement.